E-commerce & Retail

The context

Retail is where a small amount of friction costs a measurable amount of money. We work on the parts customers feel — search, product pages, checkout — and the parts your team feels, like stock sync, seasonal re-merchandising and the content calendar that has to keep filling.

What we usually find

• Catalogues too deep for the site's own search
• Drop and seasonal launches that need a rebuild each time
• Checkout abandonment nobody has diagnosed
• Content calendars that go quiet between promotions